What is TouchBanking?

TouchBanking is a mobile banking and payments application you can use to access your account information quickly and easily from your iPhone or Android. Use TouchBanking to:

• Check your account balances.
• Review recent account activity.
• Transfer money between accounts.
• Pay bills.
• Change and cancel pending payments.
• Find ATM and branch locations.

Requirements

TouchBanking is available to financial institutions that have partnered with Fiserv for their mobile banking solution. Although anyone can download the application, you must register your phone for mobile banking through your financial institution’s online banking site to launch the application.

To download the TouchBanking application, your phone must have an operating system that supports application downloads and may require a data services plan. You download the TouchBanking application from a link that we send you during registration.

iPad and iPod Touch

TouchBanking is not currently available on the iPad or iPod Touch.

Who is Fiserv?

Fiserv is the company that powers online banking and bill pay for thousands of institutions and millions of consumers nationwide. You may not recognize the Fiserv name, but if you use online banking and bill pay, chances are you already use a service that comes from Fiserv.

How do I register for TouchBanking?

Go to your financial institution’s online banking website and look for the mobile banking registration. You can typically find the option to register for mobile banking in the self service features of the online banking website. If you have any problems registering for mobile banking, please contact your financial institution.

Is TouchBanking secure?

To ensure the safety and privacy of your account information, we incorporate multiple security features in TouchBanking:

• All transactions are encrypted.
• You must authenticate every interaction with TouchBanking.
• No personal or financial information is stored on your phone.

iPhone (TouchBanking):

Added support for Popmoney, person-to-person payments. The app will ask permission to access your contact list which is only used as a convenience for filling in payment fields if your Financial Institution offers Popmoney and only if you agree. Selected contacts will be stored for your convenience with future transactions, otherwise no contact information will be stored.

If you have an iPhone model 2g or 3g, you will not be able to update to this latest version. If you wish to utilize the new feature and your Financial Institution supports it, log on to your Financial Institution's online banking and register for the mobile browser channel.

iPhone (Popmoney Customers):

Added support for Popmoney, person-to-person payments. The app will ask permission to access your contact list which is only used as a convenience for filling in payment fields and only if you agree. Selected contacts will be stored for your convenience with future transactions, otherwise no contact information will be stored.

If you have an iPhone model 2g or 3g, you will not be able to update to the latest version. If you wish to utilize the new feature, log on to you Financial Institution's online banking and register for the mobile browser channel.

iPhone (Non-Popmoney Customers):

Added support for Popmoney, person-to-person payments.

If you have an iPhone model 2g or 3g, you will not be able to update to the latest version. Please log on to your Financial Institution's online banking and register for the mobile browser channel.

Android:

Added support for Popmoney, person-to-person payments.

The app will ask permission to access you contact list which is only used as a convenience for filling in payment fields if your Financial Institution offers Popmoney. Selected contacts will be stored for your convenience with future transactions, otherwise no contact information will be stored.